Terms and Conditions

Last Updated: 12/03/2025

These Terms and Conditions (“Terms”) govern your use of Quantum Solution’s software-as-a-service electronic prescribing solution (“Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Company Information

Quantum Solutions, a Florida Limited Liability Company, provides the Service subject to these Terms.

2. Eligibility

You must be at least 18 years old and authorized to enter into agreements on behalf of your organization to use the Service.

3. Services Provided

The Service provides software for the ability to electronically prescribe in the United States. The Service is licensed, not sold.

4. User Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree not to use the Service for unlawful purposes or in ways that violate healthcare regulations.

  • You are responsible for ensuring that your use of the Service complies with all applicable federal and state laws, including HIPAA.

5. Data Privacy & HIPAA Compliance

  • Quantum Solutions may act as a Business Associate under HIPAA when handling Protected Health Information (PHI).

  • A separate Business Associate Agreement (BAA) will govern obligations regarding PHI.

  • Quantum Solutions implements administrative, technical, and physical safeguards consistent with HIPAA standards.

6. Fees and Payment

  • Subscription fees are billed in accordance with your plan selection.

  • Payments are non-refundable except as expressly stated in these Terms.

  • Price Adjustments. We reserve the right to adjust the pricing for our products or services annually to account for changes in operational costs, inflation, market conditions, or other economic factors. Continued use of our products or services after the effective date constitutes your acceptance of the revised pricing. If you do not agree to the price adjustment, you may terminate this agreement in accordance with the termination provisions outlined herein.

7. Intellectual Property

All intellectual property rights in the Service remain with Quantum Solutions or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service for your 

internal business purposes.

8. Restrictions

You may not:

  • Copy, modify, reverse engineer, or attempt to extract source code from the Service.

  • Use the Service to provide competing products.

  • Share access credentials outside your organization.

9. Service Availability & Hours

We will provide service and support 24 hours per day, 7 days per week. We strive to provide 99.9% uptime but do not guarantee uninterrupted service. Maintenance, updates, or outages may occur.  

10. Warranties and Disclaimers

The Service is provided “as is” and “as available.”
Quantum Solutions disclaims all warranties, express or implied, including fitness for a particular purpose.

11. Limitation of Liability

To the maximum extent permitted by law:

  • Quantum Solutions is not liable for indirect, incidental, or consequential damage.

  • Liability is limited to the fees paid in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold Quantum Solutions harmless from claims, damages, or liabilities arising out of your misuse of the Service or violation of these Terms.

13. Termination

  • Either party may terminate with a 30-day written notice if you are using the E-Prescription software, if you are using the EPCS (controlled substance) portion of the software there will be a $150 early termination fee per subscription.

  • Quantum Solutions may suspend or terminate your account for violation of these Terms.

  • Upon termination, access to the Service and data may be restricted, subject to applicable laws.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

15. Dispute Resolution

Any disputes shall be resolved through binding arbitration in Orange County, Florida, under the rules of the American Arbitration Association.

16. Changes to Terms

Quantum Solutions may update these Terms from time to time. Continued use of the Service constitutes acceptance of updated Terms.

17. Contact Information

If you have questions, contact us at:
Quantum Solutions
Billing@quantumsolutionsus.com
888.897.8268